FAQ's

Frequently Asked Questions

Questions about Sleep Apnea

Sleep apnea, a common sleep disorder, involves pauses in breathing or a shallowing of breath during sleep. These pauses, or 'apneas', typically occur due to the relaxation of muscles around the throat that causes blockages or a narrowing of the airways. This will then trigger the body to release a shot of adrenaline to wake us up and take a breath, often resulting in sudden snorts or gasps. Though we may not consciously wake up, the disruption is enough to pull us out of the restorative sleep stages. These cycles, once repeated throughout the night, lead to decreased oxygen levels, fragmented sleep, and daytime exhaustion.

An essential metric in assessing sleep apnea is the "AHI" or "Apnea Hypopnea Index," this tells us the average number of apneas and hypopneas per hour of sleep. The severity of sleep apnea is categorized based on this index.

There are three primary types of sleep apnea:

  • Obstructive Sleep Apnea (OSA): Occurs when throat muscles relax during sleep, causing airway collapse (apnea) or narrowing (hypopnea).
  • Central Sleep Apnea (CSA): Arises from the brain's failure to send appropriate signals to breathing muscles, resulting in breathing pauses despite open airways.
  • Mixed Sleep Apnea: Combines features of both obstructive and central sleep apnea.

Recognizable signs and symptoms of sleep apnea include persistent snoring or choking during sleep, eccessive fatigue, the need for day time napping, poor concentration, short-term memory loss, frequent nighttime urination, and restless legs syndrome.

If left untreated, sleep apnea can lead to severe health complications, including stroke, heart attack, dementia, diabetes, and difficulty managing obesity. Therefore, seeking medical evaluation and treatment is crucial if you suspect you may have sleep apnea.

Step 1: Diagnosis

The journey to managing sleep apnea begins with diagnosis. Here's what you need to do:

  1. Consult Your GP: Schedule an appointment with your general practitioner (GP) and get them to fill out a referral to have a diagnostic sleep study.

  2. Diagnostic Sleep Study: Conducted in the comfort of your own home, this overnight test monitors various aspects of your sleep, including breathing patterns, oxygen levels, and brain activity.

  3. Interpreting the Results: After the sleep study, a sleep specialist will analyze the data to determine if you have sleep apnea and its severity. This information is crucial for guiding treatment decisions.

Step 2: Treatment Initiation

Once diagnosed with sleep apnea, it's time to start treatment. Here's what to expect:

  1. Contact Us: If your sleep study confirms sleep apnea, it's essential to reach out to us. Your GP may refer you directly to our services for further evaluation and treatment initiation.

  2. CPAP Trial: Experience a month-long trial that assesses suitability and treatment efficacy. Our dedicated team will expertly guide you through selecting the ideal CPAP machine and mask tailored to your specific needs and preferences, all with complimentary support included.

  3. Choosing the Right Option: After completing the CPAP trial and finding the mask and machine that best suit your needs, it's time to make a decision. You can now purchase your own CPAP machine and mask, with the confidence of knowing you've found the perfect fit. As an added bonus, we'll even put some of the cost of your hire towards whichever package you decide on!

  4. The adventure continues!: With your CPAP machine and mask in hand, the journey towards better sleep continues! Our team is here to provide ongoing support and assistance as you embark on this new chapter. Whether you have questions about equipment maintenance, usage tips, or adjusting to therapy, we're dedicated to ensuring your journey is as smooth and comfortable as possible. Rest assured, we're here to support you every step of the way!
 

It all comes down to where you are!

The USA prefers to use "Apnea", while the UK uses "Apnoea".

We tend to be a bit more easy going here in Australia and consider either one to be correct, however "Apnea" tends to be more popular.

Absolutely! Using a CPAP machine should completely eliminate snoring. CPAP therapy keeps your airway open during sleep, preventing the collapses that cause snoring and obstructive sleep apnea. If snoring continues, it may be due to an incorrect mask fit or pressure settings. We recommend speaking with our support team or heading in to one of our many locations to help you resolve any issues you may be experiencing.

Questions about CPAP

A CPAP machine has four key components that work together for a better night's sleep:

  1. CPAP Machine: The main device.
  2. Humidifier: to prevent dryness and irritation in the airways.
  3. Tubing: Flexible hose connecting the machine to the mask.
  4. CPAP Mask: Worn on the face to deliver the air. Comes in various different styles for comfort.
Together, they pressurize the air in the room and add moisture through the humidifier. This air, kept at a controlled temperature, flows through your mask and into your airways, keeping them open and inflated, allowing you to breathe easily on your own accord. No more snoring, no more apneas—just good, quality sleep!
 
 
 
 

“I personally used to sleep for 8 hours but was still always tired. Quality sleep is more important than quantity. I learned after my diagnostic test that I stopped breathing 28 times per hour, so it’s no wonder I felt so wrecked the next day. After my first night on CPAP, I no longer needed an afternoon nap at 2 PM. To be honest, it’s changed my life to the point that I’m motivated to get off my butt and be productive!”
– Bryce Perron, Managing Director of CPAP Direct

Starting CPAP therapy can be a daunting thought and may not feel natural at first. However, with a little bit of persistence, most people are amazed at how much this therapy can enhance their quality of life.

CPAP stands for Continuous Positive Airway Pressure and delivers a constant level of air pressure throughout the night. The pressure setting is determined during a sleep study or titration test and remains fixed to that setting for the entire night.

APAP stands for Automatic Positive Airway Pressure. Similar to CPAP therapy, however, APAP automatically adjusts the air pressure in response to changes in airflow needed during sleep.

A Fixed pressure machine (CPAP) is set at a single therapy pressure calibrated through titration testing, these machines will start softly, allowing you to drift off to sleep, before raising up to your personalized therapy level and staying there the rest of the night. While they may be more budget-friendly compared to their automatic counterparts, it's important to note that regular re-testing is essential to keep your CPAP finely tuned to your theraputic needs.

An Automatic machine (APAP) operates within a wide range of pressures. The device will monitor your breathing throughout the night and adjust the airflow as needed to always keep your airways open. While they may be pricier, their adaptive nature is often worth the investment. Alcohol consumption, a change in medication or even just a little more stressed than normal, they can provide the extra air pressure you may require, unlike fixed pressure machines.

The USA operates on a subsidized market with their machines tailored for American citizens and aren't meant to be sold in Australia.

Despite any claims by suppliers, machines bought online from overseas or unaccredited providers come with zero warranty in Australia and are not eligible for health fund rebates. On top of that, we're also advised against altering or tweaking settings for you. This means if you encounter any warranty or setting issues, then you are stuck having to ship your device back to the USA.

Questions about CPAP Masks

Pillows: Also referred to as 'prongs', these masks are the smallest and lightest masks you can use. They sit just inside the nostrils to direct air directly into our airways. Convenient to sleep with on your side or back. To browse pillow masks: click here

Nasal: These masks sit just under the nostrils or over the whole nose. They can have more secure headgear than the pillow masks and minimises nostril irritation. These masks are also great for sleeping on your side or back. To browse nasal masks: click here

Full Face: A larger style mask that covers both the nose and the mouth, full face masks may have more trouble sealing than either the nasal or pillow masks (especially if you lie on your side or front), however they can be great for people with sinus/nasal issues or people unable to breathe through their nose during the night. To browse full face masks: click here

Typically, a CPAP mask lasts around 9-12 months as the silicone cushion and fabric naturally deteriorate with wear and tear. However, with regular cleaning, you might extend its lifespan. There are exceptions to this, such as the The ResMed AirTouch series, which features disposable memory foam cushions that should be replaced every 4-6 weeks.

You can generally replace individual parts of your mask as they fail. However, we would recommend checking the cost of the entire mask at that time, as it can be more cost-effective to purchase the whole unit and have spares for emergencies.

Yes, most CPAP masks are designed to be compatible across different CPAP machines, but it’s always a good idea to check the mask’s compatibility. Some travel CPAP machines or specialty models, like the ResMed AirMini, may require specific masks or adapters to work properly. If you're unsure, contact the manufacturer or your CPAP provider for guidance.

Questions about travelling with CPAP

+ Do I need a prescription to travel with a CPAP machine?

While it’s not mandatory, carrying a copy of your prescription or a doctor’s note is a good idea when traveling with your CPAP device. Having these documents can help you avoid potential complications and make your journey smoother. Additionally, in the unlikely event that you need to replace your machine while away, having your prescription readily available will be extremely helpful.

+ Can you plug in a CPAP machine on an aircraft?

This can vary by airline and even by specific flight, so its always best to contact your airline before travelling. If there isn’t a power supply available and you can't plug in your CPAP equipment, bringing extra batteries for your machine is highly recommended.

+ Can a CPAP machine go through an airport scanner?

Yes! CPAP machines can safely pass through airport scanners without any damage from X-ray exposure. However, you may be asked to remove your CPAP device from its carrying case for screening. To keep your equipment clean during this process, you may want to bring a clear plastic bag to avoid any unwanted germs collecting on your device.

+ Do I have to pay to take my CPAP machine on a plane?

Generally, you don’t have to pay to bring your CPAP machine on a plane, and it often doesn’t count toward your carry-on luggage allowance. However, airline regulations can vary, so it’s always a good idea to check with your airline before traveling to confirm their specific policies.

+ What is the difference between regular CPAP machines and travel CPAP machines?

The primary differences between regular CPAP machines and travel CPAP machines lie in size, weight, and noise level. Travel CPAP devices are generally more compact and lightweight, making them easier to carry. However, they tend to be slightly noisier than standard CPAP machines due to their smaller design.

While travel CPAP machines are convenient for trips and long-haul flights, they aren’t ideal for full-time use. Their focus on portability often means sacrificing features like built-in humidifiers, which can impact overall therapy effectiveness.

Questions about CPAP Direct

Yes you can! We have a large range of CPAP machines & masks available for hire from all of our CPAP Direct stores. These monthly trials will help you choose the right mask and machine for you and includes free consultations and support throughout. We will even deduct a portion of your rental fee off the price of any CPAP package you choose after your trial! Contact or support team or any of our stores to get started today!

Afterpaynow available for hire equipment!

 *See our T's & C's for more details

 

Absolutely nothing!

We're dedicated to ensuring you get the most out of your treatment without breaking the bank. That's why we provide an extensive array of complimentary services, including unlimited lifetime phone support, personalized in-store mask fittings, thorough machine checks, follow-up consultations, and convenient sleep reports emailed directly to your physician—all completely free!

If your health fund covers CPAP machines as part of your policy then we've got you covered! As an accredited Australian supplier, the detailed receipt we provide upon checkout is all you should need. However, bear in mind that what you will require to claim can change from fund to fund so it's always best to contact them first to find out exactly what you may need.

Also note that if you buy a machine from an overseas company, you’ll forfeit your health fund rebate.