Australia Post's QLD and NSW services are affected due to extreme weather conditions. While our team is shipping orders on time, delivery dates are expected to be delayed.

For more information, please visit Australia Post's website by clicking here.

Australia Post - Standard Shipping

Estimated 3-5 Business Day Delivery*

Signature requested on delivery

$12.95 OR Free for orders >$100

Australia Post - Express Shipping

Estimated 1-3 Business Day Delivery*

Signature requested on delivery


*Please note that COVID-19 restrictions and an increased demand in parcel post are impacting delivery more than usual. Delays may be experienced. Click here for more details.

CPAP Direct is still operating at full capacity and shipping our orders on time.

We appreciate your understanding and if you have any questions regarding your order, please contact us at

Click & Collect

FREE with any online order
Collect at any of our CPAP Direct stores or Partner Stores

Click here to view store locations.

Returns & Exchanges

Returned items must meet the conditions on our return policy in order for an exchange or refund to be offered.

Click here to view conditions.

Orders will be processed and dispatched on the same business day if ordered by 1pm AEST.

We request a signature on delivery for all orders unless requested otherwise. Please leave a note at checkout if you wish for the parcel to be delivered without a signature.
We do not take any responsibility for parcels that fail to be delivered if a signature was not requested on delivery.

All devices will have exclusive access to our remote monitoring service provided by a trained CPAP clinician.

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