Australia Post - Shipping Information

Please note that Australia Post are handling a high volume of parcels around this time which may result in delayed delivery times. Express Post is recommended as it's service is prioritised during this time.

CPAP Direct is still operating at full capacity and shipping our orders on time. We appreciate your understanding and if you have any questions regarding your order, please contact us at

For more shipping updates and information, please visit Australia Post's website by clicking here.

Australia Post - Standard Shipping

Estimated 3-6 Business Day Delivery*

Signature requested on delivery

$14.95 OR Free for orders >$100

Australia Post - Express Shipping

Estimated 2-4 Business Day Delivery*

Signature requested on delivery

$19.95 for orders under 1kg
$34.95 for orders over 1kg

Click & Collect

Please contact your nearest store for product availability and collection
Click here to view store locations.

Returns & Exchanges

Returned items must meet the conditions on our return policy in order for an exchange or refund to be offered.

Click here to view conditions.

Orders will be processed and dispatched on the same business day if ordered by 1pm AEST.

We request a signature on delivery for all orders unless requested otherwise. Please leave a note at checkout if you wish for the parcel to be delivered without a signature.
We do not take any responsibility for parcels that fail to be delivered if a signature was not requested on delivery.

All devices will have exclusive access to our remote monitoring service (if applicable) provided by a trained CPAP clinician.

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