Shipping

Australia Post - Shipping Information

Please note that domestic disruptions and an increased demand in parcel post can impact Australia Post delivery times.

CPAP Direct is still operating at full capacity and shipping our orders on time. We appreciate your understanding and if you have any questions regarding your order, please contact us at support@cpap.com.au

For more shipping updates and information, please visit Australia Post's website by clicking here.

Australia Post - Standard Shipping

Estimated 3-6 Business Day Delivery*

Signature requested on delivery

$14.95 for orders under $99

Free standard shipping on all orders over $99!

Australia Post - Express Shipping

Estimated 2-4 Business Day Delivery*

Signature requested on delivery

$19.95 for orders under 1kg
$34.95 for orders over 1kg

Click & Collect

TEMPORARILY UNAVAILABLE
Please contact your nearest store for product availability and collection
Click here to view store locations.

Returns & Exchanges

Returned items must meet the conditions on our return policy in order for an exchange or refund to be offered.

Click here to view conditions.

We endeavour to process and dispatch orders on the same business day if ordered by 1pm AEST.
Please expect slight delays during busy sales periods due to high order volumes and stock availability. Our team are operating at full capacity to get your orders out on time.

We request a signature on delivery for all orders unless requested otherwise. Please leave a note at checkout if you wish for the parcel to be delivered without a signature.
We do not take any responsibility for parcels that fail to be delivered if a signature was not requested on delivery.

All devices will have exclusive access to our remote monitoring service (if applicable) provided by a trained CPAP clinician.

Easily track and manage your deliveries via the AusPost mobile app!