A Statement from CPAP Direct regarding Novel Coronavirus (COVID-19)

17th December 2021


Please be advised that all CPAP Direct clinics are still open.  

We please ask that all visitors aged 12 and over, wear a mask upon entry to our stores.

We have implemented the following changes in the interest of patient & staff safety and to minimise the spread of COVID-19

  • Maximum of 5 patients inside our stores at any one time. (Or up to 5 couples that are from the same household)
  • Telehealth Phone consults open to the public with ALL of our stores - Click here to book a Telehealth consult  
  • Free touchless collection point in each store for online orders. - Area disinfected after each collection
  • PPE worn by all clinicians & social distancing rules implemented
  • Sterilisation practices upgraded for all hire devices and equipment^
  • Frequent disinfection of surfaces in store throughout the day

Our new Remote Care Program is for anyone that can't access our stores or for those who are cautious about social distancing. You will have access to expert consultation, care advice and product support via a free Telehealth Phone or Video Consultation. Click here to learn more about our Remote Care.

We respectfully ask that anyone that exhibits any cold or flu like symptoms refrain from physically visiting our stores. Please use our Remote Care services and home delivery option instead.

All patients that have purchased their CPAP device through us either online or in store, have access to free remote monitoring and support of their devices without the need to leave their homes. Click here for support.

Free standard shipping available on all orders over $100. Please note, due to extended COVID-19 lockdowns and high parcel volumes, Australia Post delivery times may be delayed. Click here for more information.

Sleep Apnea sufferers can feel confident that CPAP Direct is a safe place to be looked after either in clinic or online.

If you have any questions, please do not hesitate to contact us.

Kind regards,
CPAP Direct Management

^ Please note that we have suspended mask hire at this time as part of our increased measures to prevent transmission. Masks will need to be purchased, we recommend using ResMed AirFit Series and F&P's 30 Day Mask Guarantees (T&C's apply).

The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
You have successfully subscribed!
This email has been registered