Seen a cheaper price?
CPAP Direct is willing to match any accredited Australian CPAP Provider who is offering a cheaper price on a machine or mask in our range... AND beat it by 5%!

Our Price Beat Guarantee is only applicable before the purchase of goods, not in retrospect.

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FREE Standard Shipping on orders $99 and over
$14.95 Standard Shipping on orders below $99.
$19.95 Express Shipping (under 1kg)
$34.95 Express Shipping (over 1kg)

Signatures are requested on delivery to ensure the safety of your parcel.

Please note that domestic disruptions and an increased demand in parcel post can impact delivery. Delays may be experienced.

We endeavour to process and dispatch orders on the same business day if ordered by 1pm AEST. Please expect slight delays during busy sales periods due to high order volumes and stock availability from suppliers.

We request a signature on delivery for all orders unless requested otherwise. Please leave a note at checkout if you wish for the parcel to be delivered without a signature.

We do not take any responsibility for parcels that fail to be delivered if a signature was not requested on delivery.

We appreciate your understanding and if you have any questions regarding your order, please contact us at support@cpap.com.au

To learn more about Australia Post Delivery Updates, please visit there website > https://auspost.com.au/disruptions-and-updates

Please be aware CPAP Direct takes customer satisfaction very seriously and we will do our best to accommodate all of our customers. We follow strict procedures to ensure the highest quality of our medical equipment.

The goods we supply are medical products that are intended for personal use by the end user only.

By proceeding to the checkout, you accept all of the following conditions:

- I accept that all products I have ordered are correct and selected without error.

- I understand that with the exception of ResMed AirFit Series or Fisher & Paykel masks (within the 30 day return policy), I cannot return or exchange any other items that have been opened or removed from the original sealed packaging.

-I understand Philips Respironics DO NOT offer returns on their CPAP Masks or accessories.

- I understand that any items ordered in error that I wish to return are subject to CPAP Direct's discretion as per Australian consumer rights and a 25% restocking fee may also apply.

- I understand that photo evidence of sealed items may be requested prior to returning any items.